Door-to-door sales

Door-to-door sales

At 3:30 p.m. yesterday, the North Bay Police Service received a complaint regarding suspicious door-to-door salesmen who had informed a North Bay resident that they were third-party contractors for the City of North Bay, checking water meters for temperature and fluoride levels.

Following an investigation, North Bay Police located the individuals and learned that they represent a legitimate Markham-based energy business selling residential water softener products and carbon filters, and that they are carrying proper identification. They do not represent the City of North Bay.


Know your rights
Consumer Protection Ontario provides valuable information about door-to-door sales and your rights when it comes to signing contracts at the door. Learn how to avoid common door-to-door scams for water heaters, home heating, and other services.

Visit online to learn more. If you have questions or concerns about any door-to-door experiences you have had, call Consumer Protection Ontario toll-free at 1-800-889-9768. TTY users call 416-229-6086 (TTY GTA) or 1-877-666-6545.